Most home care agency owners are interested in hearing honest feedback from current and past clients. They realize such input aids in improving operations and growing the business. But are they also gaining insight from their eyes-and-ears in the field…their caregivers?
Think Your “Non-Medical” Home Care Agency isn’t affected by CMS Changes in Medicare Reimbursement? Think Again!
Non-medical home care agencies often feel immune from the ongoing changes in Medicare reimbursement. As companies with mostly private-pay business models, they are, ... Continued
Experienced home care agency owners and marketers love to discuss the seemingly-mythical sources of “funded” home care. And why wouldn’t they? After all, non-medical home care services aren’t typically covered by Medicare or private healthcare insurance. The idea of financial resources that limit out-of-pocket costs is very attractive to both clients and agencies.
Non-medical caregiving provides much-needed services to aging folks and others with physical and cognitive disabilities. As those who work in the industry know, ... Continued
Most home care agency owners and managers have faced the difficult position of being told that a competitor has lower rates. This usually ... Continued
How to Hire Great Senior Care Representatives (Because Top-Performing Salespeople Don’t Grow on Trees!)
Finding great employees is no easy task in today’s red-hot economy. The search for exceptional home care representatives can be particularly challenging. Many ... Continued
A Realistic Look at Pros & Cons Recent and continuing CMS policy changes are shaping the non-medical home care landscape in ways that would ... Continued