Providentia Marketing Blog

8 Reasons Why Happy Recruiters, Staffers and Managers are Critical to Home Care Agency Success

By |July 20th, 2020|Home Care Industry Research|

With all of the talk about the infamous “caregiver shortage,” it’s easy for home care business owners to lose focus on their office staff. But even though these team members don’t get as much media attention, they’re incredibly important to an agency’s success. There’s simply no way for a home care company to remain successful without positive and productive office workers!

7 Effective Ways to Mitigate Negative Fallout from Unhappy Home Care Clients

By |June 15th, 2020|Online Reputation|

While most companies work to limit their number, complaints come with the territory. First, nobody and no organization are perfect. Second, some people are simply unreasonable no matter how great the quality-of-care and service. With that said, here are 7 effective ways home care agency owners can mitigate the fallout from unhappy clients.

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